Attendance Allowance Contact Number
The main Attendance Allowance contact number is 0800 731 0122. This is a free helpline operated by the DWP, available Monday to Friday, 8am to 6pm. You can call to:
- Request a claim form
- Check the status of an existing claim
- Report a change in circumstances
- Ask questions about your award
Attendance Allowance Textphone and Relay UK
If you have a hearing impairment, you can contact the Attendance Allowance team using the Textphone number: 0800 731 0317. Relay UK is also available for those who use it.
Attendance Allowance Postal Address
If you prefer to write, you can contact the DWP Attendance Allowance team at:
Attendance Allowance Unit
Mail Handling Site A
Wolverhampton
WV98 2AD
When Should You Contact the Attendance Allowance Team?
You should contact the Attendance Allowance helpline if:
- You want to start a new claim
- You need to update the DWP about a change in your health or care needs
- You want to request a reconsideration of a decision
- You are going into hospital for more than 28 days
What to Have Ready Before You Call
When calling the Attendance Allowance contact number, have your National Insurance number, date of birth, and any relevant medical information to hand. This will make the call more efficient.
Get Help Without Calling the DWP
If you find calling the DWP difficult or stressful, Elder Care can handle the process on your behalf. We contact the DWP, manage your claim, and ensure your application is handled professionally — you only pay if your claim succeeds.