Attendance Allowance Helpline: Your Complete Guide
The attendance allowance helpline is often the first point of contact for new claimants. Knowing what to expect before you call can save time and improve your chances of a positive outcome.
Attendance Allowance Helpline Number
Call 0800 731 0122 (free, Monday to Friday, 8am to 6pm).
What the Helpline Can Help With
The attendance allowance helpline can:
- Send you a claim form (AA1) by post
- Answer questions about eligibility
- Take a claim over the phone in some circumstances
- Help if you are already claiming and your circumstances change
- Accept notification if you go into hospital
What the Helpline Cannot Do
The attendance allowance helpline cannot tell you if you will be awarded the benefit before you apply, complete the form for you, or guarantee a specific rate.
Tips for Calling the Helpline
- Call early in the morning to avoid long waiting times
- Have your National Insurance number and GP details ready
- Ask them to note the date of your call as this can be used as your claim date
- If you cannot manage the call, ask someone to call on your behalf
A Better Alternative
Rather than navigating the attendance allowance helpline alone, let our expert team handle everything. We complete the form, submit it, and chase the DWP on your behalf - all with no upfront cost. Call Attendance Allowance Help today.